Sachin Burman
Builder · Operator · Product
Builder · Operator · Product · AI & Automation

I build products, automate operations, and help businesses run smoother.

I build software tools, automate everyday business workflows, and help teams eliminate manual busywork with reliable, practical systems.

Kolkata, India
Operations & Delivery (AWSM)
Product Builder (Lokally)
Sachin Burman: Builder, Operator & Product Technologist

Sachin Burman

Product & Operations

Kolkata, India
Operations (AWSM)Product & Technology
Endless Pacer
SCORE0
AI AUTOMATION
PRODUCT DEVELOPMENT
OPERATIONS & EXECUTION
SHOPIFY FUNCTIONS
VOICE AGENTS
WEB TECHNOLOGY
APIs & INTEGRATIONS
SYSTEMS ARCHITECTURE
AI AUTOMATION
PRODUCT DEVELOPMENT
OPERATIONS & EXECUTION
SHOPIFY FUNCTIONS
VOICE AGENTS
WEB TECHNOLOGY
APIs & INTEGRATIONS
SYSTEMS ARCHITECTURE

Case Studies & Real Systems

Featured Work

Real products built, business operations managed, and websites launched for growing companies.

01Product2024 – PresentLive App / Review Ready

Lokally

Regional Pricing & Payment Control for Shopify

A Shopify app that lets merchants set different prices by city or state and block risky Cash-on-Delivery orders, without slowing down their online store.

Shopify FunctionsTheme App ExtensionsRemix / ReactTypeScriptNode.jsShopify GraphQL Admin API

Store Setup

Single Store

Store Speed

Zero Slowdown

Setup Time

Under 1 Minute

01 / 08Official App Showcase
Case Study
Lokally - Official App Showcase

Lokally public website & Shopify merchant onboarding portal

02Web & E-Commerce2023 – 2024Active Platform

The Dhabba Glasgow

Website & Online Ordering for Landmark Restaurant

Web development and digital presence for an authentic North Indian restaurant established in 2002 in Glasgow, integrating live table bookings and online food ordering.

WordPressPHPJavaScriptLocal SEO SchemaCSS3

Location

Merchant City, Glasgow

Established

2002

Type

Hospitality & Booking

01 / 04The Dhabba Glasgow — Storefront
Case Study
The Dhabba Glasgow - The Dhabba Glasgow — Storefront

Award-winning North Indian restaurant digital experience in Glasgow's Merchant City

03Web & E-Commerce2023Active Platform

Unlimited Greens

Online Plant Nursery & E-Commerce Store

A custom Shopify store for a high-volume live plant nursery, featuring plant care guides, Cash-on-Delivery verification, and seasonal sales campaigns.

Shopify LiquidHTML5 / CSS3JavaScriptShopify Apps Ecosystem

Platform

Shopify

Coverage

Pan-India Shipping

Focus

Live Plant Logistics

01 / 05Storefront & Seasonal Campaigns
Case Study
Unlimited Greens - Storefront & Seasonal Campaigns

High-converting Shopify hero layout, promotional ticker & pan-India delivery badges

Mindset & Background

More than just writing code. I focus on what actually needs to be built.

Software and automations are useless if they solve the wrong problem. My career began with hands-on technical troubleshooting at Tech Mahindra, grew into running operations for a digital studio that served 50+ clients, and now focuses on creating helpful software products and smart AI automations.

Whether stepping in to learn animation tools myself to meet an urgent client deadline, or building custom rules directly into Shopify's checkout, my approach is simple: understand the real problem, find where things break, and build a dependable solution.

Client Delivery

50+

Commercial Clients Served

Across e-commerce, healthcare, digital media & services

Team Leadership

6

Direct Team Managed

Full-time team members and interns at The AWSM Company

Client Retainer

2 Yrs

Enterprise Retainer

Multi-year partner engagement supporting high-volume brand campaigns

Technical Support

500+

Network Cases Resolved

Tier-2 enterprise networking cases at Tech Mahindra (95% CSAT)

Core Disciplines

What I work across

Instead of focusing on just one narrow area, I bring together practical business operations, product building, and modern automation to get things done.

01Discipline

Operations & Execution

Turning complex goals into smooth, reliable workflows. Experienced in leading teams, organizing tasks, and clearing roadblocks to get projects finished on time.

In Practice:Managed a 6-person team at The AWSM Company delivering creative and web projects for 50+ clients, while resolving 500+ critical networking cases at Tech Mahindra.

Key Focus Areas

  • Team leadership, daily task organization & meeting deadlines
  • Improving business processes & clearing operational roadblocks
  • Clear project scopes, client expectations & quality checks
  • Handling urgent issues & fixing the root cause
02Discipline

AI & Systems Automation

Building smart automated workflows that take repetitive tasks off your plate. Connecting AI tools, phone agents, and apps to save hours of manual work.

In Practice:Built automated phone screening systems that call applicants, ask relevant questions based on their resumes, and send instant scorecards to hiring managers.

Key Focus Areas

  • AI phone agents and voice calls (ElevenLabs, Twilio)
  • Connecting apps and workflows (n8n, Zapier, Make, Python)
  • Smart AI prompts and automated quality checks
  • Reliable error handling and automatic retry alerts
03Discipline

Product Development

Turning real business frustrations into practical, easy-to-use software tools based on real customer feedback.

In Practice:Built Lokally, a Shopify app that allows store owners to set local pricing and block risky Cash-on-Delivery orders directly at checkout.

Key Focus Areas

  • Understanding customer problems & defining practical features
  • Shopify apps & simple user interfaces for store owners
  • Fast Shopify checkout rules and custom logic
  • Rapid prototyping and building with modern AI tools
04Discipline

Web Technology & Development

Building fast, reliable, and mobile-friendly websites that turn visitors into customers, using modern web tools and clean design.

In Practice:Delivered 10+ custom websites across Shopify, WordPress, and Next.js for healthcare, hospitality, e-commerce, and service businesses.

Key Focus Areas

  • Modern Web Development: Next.js, React, TypeScript, Tailwind CSS
  • Online Stores: Shopify Liquid, custom themes, and store apps
  • Content & Catalogs: WordPress, WooCommerce, and custom web tools
  • Search Engine Optimization (SEO) & fast page load speeds

Process & Approach

How I work

A disciplined, step-by-step way to solve problems: understand the real issue, plan carefully, build clean solutions, and test thoroughly.

Step 01

Understand

Find the real problem first

Find what is truly holding things back. Whether it is confusing team communication or customers dropping off at checkout, I look at the data and talk to users to uncover what is actually going wrong.

Step 02

Structure

Plan clearly before building

Map out clear goals, steps, and simple blueprints before writing code. Plan for errors and unexpected surprises so things keep running smoothly even as you grow.

Step 03

Build

Build with the right tools

Use clean, lightweight tools built directly into the platforms rather than adding slow extra plugins. If extra hands are needed, I jump right into the work to keep things moving.

Step 04

Iterate

Test, polish, and improve

Test in the real world, catch edge cases, and speed things up. Make sure the system is rock-solid and leave behind clear, easy guides so your team can run it with confidence.

Open for Collaboration & Roles

Have a problem worth solving?

Whether you want to automate repetitive workflows, build a custom e-commerce tool, or need a hands-on partner for product and operations, I'd love to connect.

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